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If Windows has gotten in to a problematic state, it is possible to reset the computer.
After 2 failed boots or blue screen restarts, Windows will give this prompt on the third boot.
After 2 failed boots or blue screen restarts, Windows will give this prompt on the third boot.
Selecting Troubleshoot will allow you to reset your computer
Selecting Troubleshoot will allow you to reset your computer
Select Reset this PC
Select Reset this PC
We want to keep your personal files and data
We want to keep your personal files and data
Enter the 48 digit Bitlocker Recovery Key. Note the Recovery Key ID, as that names the specific recovery key you need.
Enter the 48 digit Bitlocker Recovery Key. Note the Recovery Key ID, as that names the specific recovery key you need.
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https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6
We can reinstall Windows using the existing files on the computer. If this method fails, then downloading a fresh set of files from the cloud may be necessary.
We can reinstall Windows using the existing files on the computer. If this method fails, then downloading a fresh set of files from the cloud may be necessary.
Select Reset to begin the reinstallation process
Select Reset to begin the reinstallation process
Creating a Windows re-installation drive
Removing Local Administrator Access Across Your Fleet
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